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Return Policy

Return and Refund Policy

Thanks for shopping at Graphicartsfiling.com. If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be unopened and in the original packaging.

Restocking Fee

All items are subject to a 20% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a credit to your account.

Contact Us

If you have any questions on how to return your item to us, contact us.

  • Jalema Inc.
  • 7397 Washington Blvd, Ste 108
  • Elkridge,MD 21075
  • 410-796-5411
  • orders@jalema.us

Items Not Eligible

Special order items and custom items are not eligible for refunds.

How To Return Your Item

Contact us for a RMA (Return Merchandise Authorization) before returning product. Failure to obtain authorization will delay or cancel any refund.

Ship return prepaid to:

  • Jalema Inc.
  • Attn: Returns RMA#____
  • 7397 Washington Blvd, Ste 108
  • Elkridge,MD 21075
  • 410-796-5411
  • orders@jalema.us